
¡Descarga nuestra app zondacrypto
y empieza a invertir ya!
Si sus fondos en criptomoneda aún no son visibles en su cuenta, haga lo siguiente:
1. Compruebe que ha enviado la criptodivisa al wallet Y a la red correctos (por ejemplo: BTC solo está en la red Bitcoin, pero USDT opera en la red Ethereum y en varias otras).
2. Comprueba cada letra y número de la dirección del wallet para asegurarte de que son todos correctos.
3. Compruebe que la transacción ha recibido suficientes confirmaciones. En el caso de Bitcoin, los fondos se añaden tras recibir 3 confirmaciones de la red. La cantidad de confirmaciones necesarias para validar otras criptomonedas puede consultarse aquí.
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