Para depositar Bitcoin, Litecoin, Ether, Lisk, Dash u otra criptomoneda, selecciona la pestaña «Carteras» en el menú de la izquierda y elige la moneda que deseas depositar. Selecciona la opción «Depósito» y copia la dirección de ingreso proporcionada o utiliza un escáner de códigos QR.

Para depositar PLN, USD o EUR, selecciona la pestaña «Carteras» del menú de la izquierda.

¿Has vendido criptomonedas en la bolsa y ahora quieres retirar los fondos en PLN o EUR de manera rápida y cómoda? Aprovecha la posibilidad de retirar los fondos a tu tarjeta de débito o crédito Mastercard.

Los depósitos con tarjeta son rápidos, cómodos y seguros. ¡Vale la pena probarlos!

Recuerda que puedes solicitar el retiro por transferencia únicamente a la cuenta bancaria desde la cual ya hayas realizado un depósito.

Para hacerlo, debes iniciar sesión y seleccionar «Carteras» en el menú de la izquierda.

Los depósitos de criptomonedas, así como los depósitos en PLN, EUR y USD por transferencias bancarias ordinarias son gratuitos.

En caso de depositar en la cuenta de zondacrypto algunas monedas como Stellar, Terra, EOS o Ripple, es necesario proporcionar la ID de la transacción (también conocida como Memo ID o hash de la transacción).

Si sus fondos en criptomoneda aún no son visibles en su cuenta, haga lo siguiente.

Si tu solicitud de depósito con tarjeta ha fracasado, esto normalmente se debe a cuatro causas.

Si tu solicitud de retiro a la tarjeta ha fracasado, esto normalmente se debe a tres causas.

En la actualidad, no admitimos ni la red de Binance Chain ni los depósitos en el estándar BEP20, por lo que no es posible contabilizarlos en el balance de Usuario.

If your bank account has not yet been verified, all you need to do is:

1. Make a deposit of at least PLN 10 / EUR 10.
2. Once the funds have been credited to your account, it will automatically become active.
3. From now on, you can withdraw funds to your bank account.

The processing time for your withdrawal request depends on the method you choose. Elixir bank transfers in PLN and SEPA bank transfers in EUR are processed every business day (i.e., Monday through Friday) around 1:00 p.m.

Learn how to deposit funds on zondacrypto with BLIK. Step-by-step guide with limits, fees, and quick setup instructions.

Find out what the BLIK Reference number (Ref ID) is and how to locate it in your banking app. Step-by-step guide for deposits on zondacrypto.

If the transfer has not been automatically credited due to incorrect data, please send confirmation of the transaction (from your online banking) to [email protected] or chat. This will allow us to verify and, if possible, credit the funds to your account.

You can have up to three active cards (credit or debit) in your account at any given time. You can delete a card at any time by clicking on the trash can icon next to the card details.

Withdrawals are not possible to prepaid, virtual, or business cards.

Within 30 days, you can make withdrawals totaling EUR 15,000. The limit for a single withdrawal is EUR 5,000. Information about your remaining limit can be found above the deposit amount field. The limit is updated daily.

zondacrypto allows you to deposit funds via:

• traditional bank transfer (PLN, EUR),
• SEPA Instant transfer (EUR),
• payment card (PLN, EUR),
• ZEN service (PLN, EUR, USD),
• BLIK service (PLN).

Withdrawals are possible via:

• traditional bank transfer (PLN, EUR),
• SEPA Instant transfer (EUR),
• card (PLN, EUR),
• ZEN instant withdrawal service (PLN, EUR, USD).

For security reasons, after resetting your password, withdrawals from your account will be automatically blocked for 48 hours. Find out how you can unblock your funds faster.

The main condition for withdrawal is full account verification. Withdrawals to a bank account are only possible to a verified account, i.e., one from which a deposit to the exchange was previously made. For withdrawals to a card or ZEN, appropriate card verification or service connection is required.

Some express transfers (e.g., Autopay, Bluecash) do not provide complete sender details, which prevents us from automatically crediting them in accordance with AML/KYC legal requirements. For a deposit to be accepted, the bank account owner's details must match the details on your account with us.

Key information:

• Traditional EUR transfers: They do not support instant mode. For fast deposits in euros, choose SEPA Instant.
• Faster alternatives: To avoid delays, use deposits via BLIK (automatic posting), ZEN (approx. 1 min), or payment card (up to 15 min).