Managing transfers on the platform is intuitive, but requires precision in selecting technical parameters. Detailed instructions are provided below.

Para hacerlo, debes iniciar sesión y seleccionar «Carteras» en el menú de la izquierda.

En caso de depositar en la cuenta de zondacrypto algunas monedas como Stellar, Terra, EOS o Ripple, es necesario proporcionar la ID de la transacción (también conocida como Memo ID o hash de la transacción).

Si sus fondos en criptomoneda aún no son visibles en su cuenta, haga lo siguiente.

En la actualidad, no admitimos ni la red de Binance Chain ni los depósitos en el estándar BEP20, por lo que no es posible contabilizarlos en el balance de Usuario.

You can find more details under this link:
👉 https://zondacrypto.com/en/legal/zondacrypto-exchange/fees-and-charges-table

You can find a detailed table of fees and commissions at this link: https://zondacrypto.com/en/legal/zondacrypto-exchange/fees-and-charges-table

The minimum deposit amount depends on your chosen payment method. Check the list below to see the thresholds for bank transfers, cards, BLIK, and ZEN payments.

The full text of the article is available at the link below
👉 https://zondacrypto.com/en/helpdesk/zondacrypto-exchange/payments-and-withdrawals/what-is-the-withdrawal-limit

After resetting your password, withdrawals are automatically blocked for 48 hours for security reasons. To speed up the unblocking process, please verify your identity via the sumsub app and then contact [email protected] to request that the block be lifted.

The full text of the article is available at the link below
👉 https://zondacrypto.com/en/helpdesk/zondacrypto-exchange/payments-and-withdrawals/when-funds-will-be-added-to-my-account

There are several reasons why crypto deposits and withdrawals take longer to process. The most common ones are:

1. Blockchain network congestion

2. Insufficient transaction fees

3. Incorrect address or network

4. Internal platform checks