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Comment pouvons nous aider?

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  • How to make a cryptocurrency deposit or withdrawal?
  • How to make fiat (EUR) deposit?
  • How to make fiat (EUR) withdrawals?
  • When cryptocurrency deposit will be added to my account?

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How to make a cryptocurrency deposit or withdrawal?

To make cryptocurrency deposit or withdrawal choose the „Balances" section from the menu on the left and then select the currency. After that you will see:

How to make fiat (EUR) deposit?

To make a deposit in EUR, go to the Balances tab in the main menu available on the left side of the site. Next, select the EUR currency. Now payment data to which transfer should be made will be shown. Please remember to copy the payment data carefully, especially payment title – it is necessary that we successfully receive sent funds.

How to make fiat (EUR) withdrawals?

Remember! You can withdraw funds via bank transfer only to the account from which you have already made a deposit!

When cryptocurrency deposit will be added to my account?

Funds in cryptocurrencies are added to balances on zondacrypto Pay service immediately after receiving required amount of confirmations from the network.

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Zonda is now zondacrypto!

As the exchange continues to evolve and grow, we're thrilled to announce that we're rebranding and changing our name to better reflect our vision and values. We're still the same team you know and trust, but with a fresh new name that captures our spirit of innovation and customer-centric approach.

Some things may look a bit different but don’t worry - all operations remain the same and your login details work as usual.

Stay tuned for more updates and exciting changes as we embark on this new chapter together. Thank you for your continued support and loyalty!