Wie können wir Ihnen helfen?
How to make a cryptocurrency deposit or withdrawal?
To make cryptocurrency deposit or withdrawal choose the „Balances" section from the menu on the left and then select the currency. After that you will see:
How to make fiat (EUR) deposit?
To make a deposit in EUR, go to the Balances tab in the main menu available on the left side of the site. Next, select the EUR currency. Now payment data to which transfer should be made will be shown. Please remember to copy the payment data carefully, especially payment title – it is necessary that we successfully receive sent funds.
How to make fiat (EUR) withdrawals?
Remember! You can withdraw funds via bank transfer only to the account from which you have already made a deposit!
When cryptocurrency deposit will be added to my account?
Funds in cryptocurrencies are added to balances on zondacrypto Pay service immediately after receiving required amount of confirmations from the network.