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  1. Home
  2. zondacrypto pay - Helpdesk
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Wie können wir Ihnen helfen?

  • zondacrypto exchange
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  • Transfer of the service
  • Can I speed up the process of accepting payments from my clients?
  • How long does it take to receive a payment from the customer?
  • How to accept cryptocurrency payments in retail?
  • How to accept cryptocurrency payments online?
  • How to instantly convert funds from customer payments?
  • How to pay with cryptocurrency using zondacrypto Pay POS Terminal?
  • How to pay with cryptocurrency using zondacrypto Pay?
  • What is Fast outgoing payment?
  • What is Quick Payment?
  • What to do if you experience problems with the transaction?
  • Why is the transaction valid for 15 minutes?

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Can I speed up the process of accepting payments from my clients?

In order to specify the number of confirmations after which payment from the customer is to be accepted, select the appropriate Store / Payment Terminal from the menu on the left, and then go to the "Confirmation" tab.

How long does it take to receive a payment from the customer?

For security reasons, for each of the crypto we support, we require a sufficient number of confirmations from the blockchain network in order to credit funds to the account.

How to accept cryptocurrency payments in retail?

The first step to accept cryptocurrency payments online is to register your account on zondacrypto Pay website

How to accept cryptocurrency payments online?

The first step to accept cryptocurrency payments online is to register your account on zondacrypto Pay website

How to instantly convert funds from customer payments?

To convert customer payments, select the appropriate Store / Payment Terminal from the menu on the left, then proceed to the "General" tab.

How to pay with cryptocurrency using zondacrypto Pay POS Terminal?

In order to pay with cryptocurrency using our POS terminal, a person who accepts the payment should open previously installed application on his mobile device (available for iOS or Android), then enter the payment amount and select the cryptocurrency in which the payment is to be made.

How to pay with cryptocurrency using zondacrypto Pay?

In order to pay with cryptocurrency using zondacrypto Pay please proceed to the payment methods on the store website and select the Bitcoin logo. Then a list of cryptocurrencies will appear, using which you can make this payment.

What is Fast outgoing payment?

Fast outgoing payment is a tool that allows you to make a one-time withdrawal to your partner with or without currency conversion. In the section „Website” go to „General” tab and decide if we collect a chosen cryptocurrency to be withdrawn from your account, or we perform currency conversion according to the value of your order.

What is Quick Payment?

Quick payment is a tool that allows you to generate a one-time link for payment using cryptocurrencies. In order to use this tool choose „Tools” section from the menu on the left and then „Quick payment”. 

What to do if you experience problems with the transaction?

If you face any problems with the transaction contact us via: [email protected].

Why is the transaction valid for 15 minutes?

Payment is valid for 15 minutes due to currency fluctuations of cryptocurrencies.

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Verfügbare coins


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Zonda is now zondacrypto!

As the exchange continues to evolve and grow, we're thrilled to announce that we're rebranding and changing our name to better reflect our vision and values. We're still the same team you know and trust, but with a fresh new name that captures our spirit of innovation and customer-centric approach.

Some things may look a bit different but don’t worry - all operations remain the same and your login details work as usual.

Stay tuned for more updates and exciting changes as we embark on this new chapter together. Thank you for your continued support and loyalty!