Wie können wir Ihnen helfen?
How to increase the security of your account?
Remember that the account username and e-mail address should be different. We also advise you to use strong passwords. A strong password should at least consist of 8 characters and must contain a number of different characters such as upper and lowercase letters, numbers and special characters. Each platform that you use should have a different password that has nothing in common with the username used. We also recommend using a password manager app.
Another method that will increase the security of your account is a two-step authorization. Thanks to it, an authorization code will be required to log in to your account apart from the password. The authorization code can be obtained through:
Google Authenticator app - is a mobile app that allows you to generate one-off, time-limited codes. The advantage of this method is the need to have an additional device on which the codes will be displayed. In this case, even if your computer is hacked by third parties, no one will be able to log in without using authorization codes. We strongly recommend using this method.
- E-mail codes - the easiest way to receive authorization codes that will be sent to your e-mail. Please remember that you must properly secure your e-mail box.
We also recommend to log in to your zondacrypto Pay account using trusted devices that are protected by updated antivirus apps.
Zonda is now zondacrypto!
As the exchange continues to evolve and grow, we're thrilled to announce that we're rebranding and changing our name to better reflect our vision and values. We're still the same team you know and trust, but with a fresh new name that captures our spirit of innovation and customer-centric approach.
Some things may look a bit different but don’t worry - all operations remain the same and your login details work as usual.
Stay tuned for more updates and exciting changes as we embark on this new chapter together. Thank you for your continued support and loyalty!