Our mission is to make crypto accessible for everyone. However, we are also a regulated and licenced exchange, aiming to operate responsibly. That is why we carefully consider guidance from both national and international regulatory bodies, adhere to relevant international sanctions, and respect the unique nature of crypto regulations in different regions.

Due to these factors, we're unable to serve residents from certain countries as clients. For more details, please refer to the information below.

1. Currently, we are unable to open or maintain the accounts for citizens and/or residents of Russia, due to a prohibition in the EU 8th sanctions package, reinforced in the 12th sanctions package.
2. At this time, we are not able to onboard clients that are residents of:

• Afghanistan
• Algeria
• American Samoa
• Andorra
• Angola
• Antigua and Barbuda
• Armenia
• Aruba
• Bahamas
• Bahrain
• Bangladesh
• Barbados
• Belarus
• Bolivia
• Botswana
• Bouvet Island
• Brazil
• Burkina Faso
• Burundi
• Cambodia
• Cameroon
• Caribbean Netherlands
• Central African Republic
• Colombia
• Congo, (Congo-Brazzaville)
• Congo, Democratic Republic of
• Cook Islands
• Cuba
• Curaçao
• Ecuador
• El Salvador
• Ethiopia
• Fiji
• Gabon
• Gambia
• Georgia
• Ghana
• Grenada
• Guam
• Guatemala
• Guinea
• Guinea-Bissau
• Guyana
• Haiti
• Holy See (Vatican City)
• Honduras
• India
• Indonesia
• Iran
• Iraq
• Israel
• Japan
• Jordan
• Kazakhstan
• Kenya
• Kyrgyzstan
• Laos
• Lebanon
• Liberia
• Libya
• Malawi
• Malaysia
• Mali
• Mauritania
• Moldova
• Mongolia
• Morocco
• Mozambique
• Myanmar
• Namibia
• Nepal
• New Zealand
• Nicaragua
• Niger
• Nigeria
• Niue
• North Korea
• North Macedonia
• Northern Mariana Islands
• Norway
• Oman
• Pakistan
• Palau
• Palestine
• Panama
• Philippines
• Puerto Rico
• Russia
• Rwanda
• Saint Kitts and Nevis
• Saint Lucia
• Saint Vincent and the Grenadines
• Samoa
• Sao Tome and Principe
• Senegal
• Seychelles
• Sierra Leone
• Singapore
• Sint Maarten
• Solomon Islands
• Somalia
• South Africa
• South Sudan
• Sri Lanka
• Sudan
• Suriname
• Syria
• Tajikistan
• Tanzania
• Thailand
• Togo
• Tokelau
• Tonga
• Trinidad and Tobago
• Tunisia
• Turkey
• Turkmenistan
• UK, Great Britain
• US Virgin Islands
• USA
• Uganda
• Ukraine (certain regions)
• United States Minor Outlying Islands
• Uzbekistan
• Vanuatu
• Venezuela
• Vietnam
• Western Sahara
• Yemen
• Zambia
• Zimbabwe
• Serbia

The following list is also available at: https://zondacrypto.com/en/nonacceptable-countries