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We are introducing something new: the ZND platform
  1. zondacrypto
  2. zondacrypto exchange
  3. Identity verification (KYC)
  4. Why update your account when withdrawing funds and closing your account?

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  • What is the "KYC" customer identity verification procedure?
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  • What should be entered in the employment industry section if I am unemployed?
  • Why update your account when withdrawing funds and closing your account?

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differTime: 0.033

Why update your account when withdrawing funds and closing your account?

If your last withdrawal has not been processed, it may have been cancelled. Reasons could be an expired ID card or being in the process of updating your KYC/SOF (Source of Funds). Don't worry, the withdrawal funds will be returned to your user balance. Their re-withdrawal will be possible after updating your data. 

Sometimes, you will only be able to withdraw again after your information has been updated. If this is the reason for the cancellation of the withdrawal, we will inform you about it. 

This course of action results from specific legal regulations that we must comply with as a licensed stock exchange audited by the Estonian Financial Intelligence Unit.

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The communications presented are directed only at persons outside the United Kingdom. The communications must not be acted upon by persons in the United Kingdom. Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you are unlikely to be protected if something goes wrong. You should be aware of all the risks associated with cryptocurrency trading, and seek advice from an independent qualified professional beforehand.


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