How can we help you?
How can I change my account details such as email, login, password or PIN code?
In order to change your e-mail address or username that is assigned to your account, please write to us via [email protected] Remember to include your current account username and attach a selfie photo on which you hold a document confirming your identity used during account verification and a piece of paper with a handwritten current date.
To change your password or PIN code, just click on the username in the upper right corner after logging in to your account and go to the "Account settings" tab. Remember to save changes after you enter new data.
Zonda is now zondacrypto!
As the exchange continues to evolve and grow, we're thrilled to announce that we're rebranding and changing our name to better reflect our vision and values. We're still the same team you know and trust, but with a fresh new name that captures our spirit of innovation and customer-centric approach.
Some things may look a bit different but don’t worry - all operations remain the same and your login details work as usual.
Stay tuned for more updates and exciting changes as we embark on this new chapter together. Thank you for your continued support and loyalty!