How can we help you?
How long does it take to receive a payment from the customer?
For security reasons, for each of the crypto we support, we require a sufficient number of confirmations from the blockchain network in order to credit funds to the account. The time of receiving required number of confirmations depends on the network load (zondacrypto Pay has no influence over that) and the fee provided by the sender of the transfer..
Zonda is now zondacrypto!
As the exchange continues to evolve and grow, we're thrilled to announce that we're rebranding and changing our name to better reflect our vision and values. We're still the same team you know and trust, but with a fresh new name that captures our spirit of innovation and customer-centric approach.
Some things may look a bit different but don’t worry - all operations remain the same and your login details work as usual.
Stay tuned for more updates and exciting changes as we embark on this new chapter together. Thank you for your continued support and loyalty!