Here are the steps to quickly create a GOLD account with ZEN - the account remains free for the first 12 months of use. The entire process should not take more than a minute.
 

1. Sign in to your zondacrypto account, go to the “Wallets” tab and select your “PLN” / "EUR" / "USD" wallet and “deposit” tab.

2. Then select the “ZEN” option. Confirm that you want to set up an account in ZEN and accept the terms of the Pay with ZEN service.

3. Confirm the phone number that was used to open a ZEN account.
If you want to change the phone number, follow the instructions on the screen.

4. You will see a unique code on the screen. This code is required to sync zondacrypto and ZEN accounts. It must be confirmed in the ZEN.COM app.

5. You will receive a notification from the ZEN app regarding account syncing. Confirm the operation in the application and it's ready!

The service is available to Users with level II verification and account protection by the Google Authenticator application.

Remember - you do not need to have funds in your ZEN account to top up your zondacrypto account. How is this possible? Check out our manual:
 

To withdraw funds from zondacrypto to your ZEN account, please follow the steps below:

Yes. Deposits and withdrawals can be made from or to a foreign account.

Setting up an account is free. If you take advantage of the zondacrypto powered by ZEN promotion, you will also be released from account maintenance fees for 12 months.

To cancel the ZEN service, simply contact ZEN customer service directly and confirm that you wish to cancel the service. ZEN will then disconnect your ZEN account from zondacrypto.

Contact with ZEN

Send a message to [email protected] or contact a ZEN consultant via live chat available in the ZEN app. 

Describe the issue, provide your details and the phone number used to connect your zondacrypto and ZEN accounts.

Follow the steps below to transfer funds.

The Pay with ZEN service is available to all zondacrypto customers who have 2FA and whose account is protected with Google Authenticator.

There are no deposit and withdrawal limits for transfers of funds between the Zen account and the account on the zondacrypto platform.

The main advantage of the package is that you can make instant transfers of funds to your zondacrypto account using one of 24 forms of payments, as well as instant withdrawals from your zondacrypto account to your ZEN account.

The SWIFT code is a code containing 8 to 11 characters that is used to identify the financial institution from which the international transaction is executed.