Lost access to the email address associated with your account – what to do?

We will be happy to help you update your account details on zondacrypto.

Write to us at support@zondacrypto or create a ticket via chat, indicating what details need to be changed.

In your message, please answer the following questions:

• What is your previous email address and what is the new one?
• Has your phone number changed? If so, please provide your previous and new numbers.
• Have you lost access to the device with the Google Authenticator app? (If applicable)

Our team will verify the information and inform you of the next steps.