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If you have questions about our exchange or your account, contact us through one of the four available communication channels:
Contact form at helpdesk https://zondacrypto.com/en/helpdesk/contact-page
Live chat – chat icon on the right bottom corner at https://zondacrypto.com/en/home
E-mail support@zondacrypto.com
Contact us through the contact form. Just fill in all the fields in the form and then click Submit.
Remember to select the right category and include as much detail as possible about your problem. Screenshots, transfer confirmations and transaction txid can be helpful. This will allow our specialists to process your request efficiently and quickly.
You can also contact us via chat in our help center. Our consultants are available Monday to Sunday from 8:00 a.m. to 10:00 p.m. (CET).
Do you have questions and want answers outside consultants' office hours? There is 24/7 information support provided by zondacrypto Bot!*
To contact us by email, send an email to support@zondacrypto.com
If you are ever contacted by someone claiming to be a zondacrypto employee, please check the following:
Whether the email you received is from the @zondacrypto.com domain.
If you chat with a consultant on our official website.
Does the phone number that calls you belong to our number database (our official number is below):
+48 799 399 290
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As the name suggests, certain cookies on our websites are necessary. They are necessary for the storage of your settings during the use of zondacrypto (e.g., privacy or language settings) to protect the platform against attacks. You can reject, block or delete them, but this will not impact significantly your experience during the use of this website or even make it impossible to use some of our services. See details
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